Shipping + Handling
A majority of our items are made-to-order. Once an order is placed cancellation is not possible. Please allow up to 3 weeks before shipping, however in-stock items will ship within 5-7 business days. Furniture items are made-to-order and require a 4-10 week lead time. If you require special request shipping or immediate delivery to rural zones, please contact us directly before placing your order - additional charges may apply. We ship all orders from New York City.
We offer complimentary shipping on regular priced orders over $500 (oversize orders excluded). We offer flat rate ground shipping under 10 pounds for $15. Items over 10 pounds incur an $18 surcharge. All orders shipped within New York State are subject to 8.875% Sales Tax.
We are not responsible for payment of duties or import taxes which are fees occasionally required on the receiving end. These duties and fees are the responsibility of the recipient. For more information on the duties and taxes collected by your country, please contact your local customs office. We are required by law to declare the full value of your package as noted on your invoice or receipt. International shipments will be sent via FedEx International unless otherwise requested.